February 24, 2006
Thunderbird is Better than Outlook (except for the calendar!)

I recently because frustrated with Thunderbird’s lack of a task list feature, occasional bugginess, and most importantly – lack of a calendar. So I bit the bullet and spent an astonishing 6 hours migrating my email from Thunderbird to Outlook. The outlook calendar does indeed seem to work pretty well, and the task list has been useful. I also like the *idea* of the vcf calendar cards, though no one seems to be using them. I also like the spell checking. The problems, however, keep mounting….

1) Junk mail filters are a disgrace. Utterly useless. I don’t even want to start explaining other than to say that I have outlook 2002, and that’s probably the main problem, but I’m certainly not going to pay for an upgrade given the following.
2) Zero support except the god-awful paperclip creature from hell. Thunderbird has amazing community support – for free!
3) SMTP (Outgoing Server) problems are even worse than with Thunderbird, You have to change them in multiple places instead of just one (if you have more than one account) and if they fail, your messages do not remain in the outbox, but rather fall into an ether from which it is extremely difficult to retrieve them. At Denver airport I paid $8 to send a bunch of emails. I played with the settings for 20 minutes until the last call for boarding all to no avail.
4) Just as buggy as Thunderbird, Outlook has crashed twice recently and took over 20 minutes and multiple restarts to fix. Sometimes takes 5-10 minutes to start up.
5) Does not have nifty “junk button” to toss unwanted emails without a click-drop down menu
7) Email look up is incredibly slow, and often “lies” to you, claiming someone is in the contacts list when they are actually not, and you have to go digging around for their email. Thunderbird, unfortunately, has the habit of remembering too much and giving you loads of bunk addresses. So this is a toss up.
8) Won’t show image attachments in the email so you have to open them in another application
9) For some asinine reason, uses Microsoft Word to edit emails, as if I wanted to open a word doc! This is slow and repeatedly crashes. Then word “recovers my documents”
10) Labeling is no good. Thunderbird lets you label things with various colors easily
11) Send/Recieve with Outlook takes 5 to 10 times as long as with Thunderbird, especially at start up.

The Junk Mail and the Outgoing Server problems are really the only two that are destroying my affection for this program. The question is… do I bite the bullet and invest MORE time in outlook to try and solve those problems, or go back to Thunderbird and continues using post it notes for my calendar?

True, Thunderbird is a massive memory hog. And it lacks a Calendar. This is a horrid, horrid flaw. But I'm not sure how much longer I can take the added agony that Outlook has given me. What to do?

Posted at 10:08 PM | Comments (6) | TrackBack (0)
Category: Internet

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 Comments on this article:

try mozilla calendar in the url above. not ready for prime time but getting close.

Posted by: Lloyd Alter on March 7, 2006 1:40 PM

I thought this is a good comparison and nice to have. Which program do favor now?

Posted by: jake on March 8, 2006 1:07 AM

Two suggestions for Outlook problems:
(1) SpamBayes plugin for spam...works really well and free. Algorithm uses bayesian filters.
(2) There's a button somewhere to disable Word as the email editor. Can't remember where.
Hope that helps...you might be back on Thunderbird already. :-)

Posted by: Jamie on March 8, 2006 11:20 PM

you may want to look into this: http://jeremy.zawodny.com/blog/archives/006634.html

Posted by: Marc on February 13, 2007 6:58 PM

Have you tried Lightning for Thunderbird? It's an integrated calendar, I find it useful.

Posted by: Matteo on August 18, 2007 3:31 AM

1) Use Mailwasher if you only have POP3/IMAP accounts, if you're using Exchange then are many very good anti-spam/anti-virus products available for it.
2) Zero support?!? Are you kidding? The office assistant is indeed pants, however the 'proper' help is not, and there is a vast amount of information available here www.microsoft.com
3) You set the smtp server in one place, for each account. Not exactly the greatest hassle.
4) Outlook is generally very good. If you're having thsi mych trouble with it I would suggest there are other more fundamental issues with your computer. How much housekeeping do you do? Is the machine used as a 'testbed' for any and every piece of poorly written free/shareware that you like the look of and install without testing properly?
5) See 1)
6) ???
7) See 4)
8) Depends on how the original mail has been created. Also depends on whether you've read the help file about downloading attachments and 'safe senders'.
9)Turn it off! Word as the email editor is optional not mandatory.
10) Labelling vastly improved with the latest version of Outlook.
11) See 1) & 4) above.
12) Get a proper understanding of how computers work or pay someone else to set it up for you!

fwiw, I'm not a M$ an employee, I am however an IT professional who takes exception to poor advice made public as gospel. If you're having this much trouble with Outlook then the issue is most definitely with you/your computer, not with the application. Sort your machine out and Outlook will give you no trouble at all...

Posted by: sam on February 18, 2008 5:32 AM




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