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April 28, 2005
Skype Bug Warning - Don't Use it for Conference Calls

skype.gifEvery once in a while technology fails in ways that can cause me to want to punch holes in walls. Tonight's experience with Skype was one of the all time worst.

Skype is a fantastic way to allow people to have two-way voice chats over the internet. If you pay them a little money, you can call phones around the world for next to nothing (although the quality is pretty iffy). Anyway, I wanted to use Skype to dial-in to a few conference calls I have to sit through, which is a lot cheaper than using my cell phone. Skype dials through ok, but when it comes time to use their dial-pad to enter the conference code, it fails to work about 50% of the time. Sometimes it's a total loss, as in the 20+ times I tried to get it to work tonight. I think this bug is related to the length of the tones the dial pad sends. At anyrate, I suggest you DO NOT give them any money until they address the problem.
Posted at 7:04 PM | Comments (2)
Category: Internet



 Comments on this article:

I don't think it's 50 percent of the time, but rather particular systems -- at least in my experience. I do a lot of calling into conference bridges for interviews with companies, and certain systems recognize the tones while others consistently don't.

 Posted by: Glenn Fleishman on May 20, 2005 6:37 AM

Try using a DTMF player to play back the key tones into your Skype input channel. Should get you around that bug no problem, unless Skype's codec breaks up the tones too much..

 Posted by: Joe on May 20, 2005 9:34 AM




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