First and only trip on Delta was taken the other week:

Well, let's just say there's nothing horribly wrong with Delta, but there's certainly nothing great about them either.

Despite being the 3rd largest airline in the states, the atmosphere and attitude were decidedly provincial, unlike that of United and American. I immediately felt like I was on a domestic US flight the moment I got in line even though I was still in London. However, the planes were clean and the service was friendly enough and the flight was on time.

On the transatlantic leg, Delta demonstrated the classic service weaknesses of all US-based airlines: Although the food was decent, the in-flight entertainment was lame as can be. One movie on a screen you couldn't see and a few dumbed down music channels. Business class looked a bit better, but I don't have an expense account.

On the SFO-ATL leg of the journey, Delta offered to sell us lunch or we'd get nothing. They had the gall to congratulate us for being on one of the first flights offering this fabulous new service. Now that's bollocks.

Bottom line: Delta is adequate, nothing great, nothing horrible. Frankly a bit boring, but that's about it. If I weren't trying to score a free flight to Rome with Alitalia, I would have no desire to fly them again.

Flights this is based on: London Gatwick to Cincinnati, onward to SFO. Return flight to Gatwick via Atlanta.

[official site]